Benefit Realisation Management: A Practical Guide to Achieving Benefits Through Change

Front Cover
Gower Publishing, Ltd., 2012 M09 28 - 394 pages

The first edition of Gerald Bradley's Benefit Realisation Management quickly established itself as the definitive, practical guide to using measures to track performance throughout the life of a project or programme; enabling organisations to eliminate wasted investment, realise more benefits and realise them earlier.

The second edition takes you step-by-step through the benefits realisation process, explaining along the way, how to:

∗ define your projects and programmes by mapping the benefits
∗ produce a convincing and accurate business case
∗ communicate the benefits and get all your stakeholders on board
∗ agree the measures you will use to encourage the desired behaviours, to monitor progress and to assess the ultimate success of the project or programme
∗ use the benefits realisation approach to understand and address the human aspects of the project, including resistance to change, training needs and new ways of working
∗ integrate this approach into your organisation's culture and systems

The second edition includes expanded guidance on benefits realisation for portfolio management and includes revisions to the original text along with additional case study examples. The text of the latest edition is now printed in four-colour which make the detailed and varied benefit maps throughout the text immediately more striking and comprehensible.

The benefits realisation management methodology fits closely with existing programme and project management approaches such as MSP and Prince 2, making it appropriate for both public and private sector environments. If you are investing heavily in change management, IT infrastructure or project working, then this book is a must-read that will justify its price many times over.

 

Contents

FUNDAMENTALS AND FOUNDATIONS OF BENEFIT REALISATION
1
Todays Biggest Challenge
3
Stakeholders
9
Benefit Realisation
21
Overview of Benefit Realisation Management BRM
29
Project and Programme Fundamentals
49
Some Key Benefit Realisation Management BRM Roles and Responsibilities
59
Planning and Preparing for Success
75
Governance Programme Assurance and Gateways
205
Benefit Realisation Management BRMrelated Documents
211
The Benefits Realisation Plan BRP
233
The Stakeholder Management Strategy and Plan
239
The Blueprint
245
The Business Case
249
The ChangeBenefit Realisation Management BRM Process
263
THE APPLICATION OF BENEFIT REALISATION MANAGEMENT BRM TO PORTFOLIO MANAGEMENT
279

THE APPLICATION OF BRM TO PROGRAMMES AND PROJECTS
87
Vision and Objectives
89
Benefits
101
Measures
131
Identifying and Assessing Benefit Dependencies Changes
149
Structuring Change Delivery
165
Valuing Assessing and Optimising the Whole Investment
177
The Time for Action Change Management
183
Benefit Tracking and Reporting
189
Risks and Issues
201
Maintaining an Optimum Change Portfolio
281
EMBEDDING BENEFIT REALISATION MANAGEMENT BRM WITHIN AN ORGANISATION
299
Embedding Benefit Realisation Management BRM Within an Organisation
301
Prerequisites Culture and Leadership
307
Dangers of Giving Financial Values to NonCashable Benefits
313
How Benefit Realisation Management BRM Fits with Other Approaches
323
Requirements for Software to Support the Process
327
Case Examples
333
In a Nutshell
347
Copyright

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About the author (2012)

Gerald Bradley has been pioneering and developing the thinking on benefit realisation for 20 years. He founded Sigma as a consultancy and training organisation to focus exclusively on Benefit Realisation Management. During the past 20 years the company has had the opportunity, under Gerald's leadership, to develop and refine the concepts and the practicalities of benefit realisation, through application to a wide variety of large projects and programmes for major organisations from both public and private sectors. Gerald's ideas and experience have had considerable impact on both business and academic thinking and he is now regarded as one of the leading experts in the field.

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