The Effective Health Care SupervisorJones & Bartlett Learning, 2003 - 477 pages The fifth edition of this best-seller is packed with proven hands-on strategies, techniques, and tools to build and reinforce your management skills and meet the perpetual challenges health care super |
From inside the book
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Page vii
... Attitude 146 Chapter 10 - Leadership : Style and Substance 149 Situation : One Boss Too Many . 149 Introducing Leadership .... 150 Patterns of Leadership 150 Some Assumptions about People 152 Style and Circumstances . 153 Outmoded Views ...
... Attitude 146 Chapter 10 - Leadership : Style and Substance 149 Situation : One Boss Too Many . 149 Introducing Leadership .... 150 Patterns of Leadership 150 Some Assumptions about People 152 Style and Circumstances . 153 Outmoded Views ...
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... Attitude and Commitment : Everyone's Helen Has Her Work Cut Out for Her Chapter 24 - Methods Improvement : Making Work — and Life— 326 327 331 337 338 340 340 341 342 349 349 350 352 354 355 355 357 357 Easier ... 360 Situation : Is ...
... Attitude and Commitment : Everyone's Helen Has Her Work Cut Out for Her Chapter 24 - Methods Improvement : Making Work — and Life— 326 327 331 337 338 340 340 341 342 349 349 350 352 354 355 355 357 357 Easier ... 360 Situation : Is ...
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Contents
Chapter 1An Evolving Role in a Changing Environment 334 | 3 |
How Different from Industry? | 21 |
Health Care | 35 |
Chapter 4Management and Its Basic Functions | 45 |
Forming | 63 |
Expanding the | 84 |
Chapter 7SelfManagement and Personal Supervisory | 98 |
Start Strong To Recruit Successfully | 119 |
Chapter 17Decisions Decisions | 255 |
Resistance Is Where | 268 |
Not by Spoken Words Alone | 278 |
Chapter 20How To Arrange and Conduct Effective Meetings | 290 |
Annual Task and YearLong | 303 |
Sides of the Same Coin | 326 |
Chapter 23Teams Team Building and Teamwork | 340 |
Making Workand Life | 360 |
Chapter 9The OnetoOne Relationship | 135 |
Is Anyone Really Never Wrong? | 141 |
Style and Substance | 149 |
Intangible Forces and Slippery Rules | 162 |
Cornerstone | 174 |
Guts Tact | 196 |
Chapter 14The Problem Employee and Employee Problems | 209 |
Chapter 15The Supervisor and the Human Resource | 224 |
Chapter 16Ethics and Ethical Standards | 241 |
Chapter 25Reengineering and Reduction in Force | 379 |
Your Employees and You | 393 |
Chapter 27The Supervisor and the Law | 408 |
Looking | 425 |
Avoiding Them When Possible | 437 |
Annotated Bibliography | 449 |
List of Quotations | 459 |
About the Author 477 | |
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Common terms and phrases
action activity applicant approach attitude basic become behavior boss budget Carl Mason cerned communication concern consider consideration continuing education cost criticism deadlines deal decision delegation department's described develop direct director effective effort employee's employment essential ethical evaluation feel first-line functions Gaithersburg health care organization hospital human resource important individual instance interview involved job description labor leadership managed care medical ethics medical records department Medicare meeting ment methods improvement motivation necessary nursing OOOD organization's organizational participative patient performance appraisal perhaps person personnel department planning position possible potential practice productivity questions reasonable relationship responsibility Robert Townsend role schedule sexual harassment simply situation specific staff standards stress suggest supervision supervisor task Theory X things tion total quality management union usually words